Websitune · Policies
Websitune Care — what's included
Draft under review. Highlighted items are still being confirmed.
Websitune Care keeps your website looked after, month after month, for [To confirm: ₹1,000 per month per website — GST treatment]. This page sets out exactly what that covers.
Included in Care
- Routine technical maintenance and updates
- Minor text and image changes
- Bug fixes on existing pages and features
- Website monitoring — availability, domain and SSL certificate
- Basic deployment support
- Technical help and advice when you need it
Monthly allowance: [To confirm: allowance — number of minor changes or hours per month]. Usage is shown in your client portal as the month goes on.
Quoted separately
These are bigger pieces of work. We always send a quote first and never start or bill without your yes:
- New pages or sections
- Redesigns
- New custom functionality or integrations
- E-commerce and online payments
- Large content migrations
- Paid third-party services, plugins or licences
How requests work
- Send a request from the client portal — describe the change and attach files if needed.
- We review it and tell you whether it is included in Care or needs a quote.
- You can follow every step — reviewing, in progress, quality check, going live — and reply in the same thread.
- Every change we make is recorded on your activity timeline.
Typical response time: [To confirm: first-response and turnaround targets].
What we need from you
- Clear content for changes (text, images, files) and timely replies when a request is waiting for you.
- Access to the accounts needed to look after the site (hosting, domain, repository) — all stay in your name.
Starting and stopping
Care is billed monthly and can be cancelled at any time, effective at the end of the paid month — see the refund and cancellation policy.